“Damian Conroy, Director of Supply Chain at Olsam, added: “After reviewing our supply chain requirements alongside our significant growth ambitions (we expect growth in 2021 alone of 500%), it was critical that we had a logistics service that could support our plans. We want to provide the best possible customer experience by launching new products for our existing brands in new countries and marketplaces, and scaling new brands as we acquire them. To achieve this, we needed a logistics provider that could scale with us. We chose Pilot after a mini tender involving six other parties, and initially it was their track record and location (proximity to the Rotterdam port where all EU shipments from China go through for us) that stood out to us. Since working with Pilot, our relationship with Alexandra, Gilles, and Earl has been exemplary – they are quick to respond, knowledgeable, and nice people.”